Your wellness programme is provided by Preidlhof, with Wellness Traveller acting as your booking Agent. The hotel's cancellation and amendment terms apply.
For refundable bookings, Wellness Traveller requires an additional 24 hours' notice before the hotel's cancellation deadline, allowing us time to process the cancellation on your behalf. Your cancellation will take effect from the date we receive your written request.
Preidlhof cancellation terms:
Free cancellation up to 1 month before arrival.
Cancellations made less than 1 month before arrival are charged at 80% of the total booking value.
Late cancellations and no-shows are charged at 100% of the total booking value.
These cancellation terms also apply to Preidlhof wellness programmes.
If your plans change, please email hello@wellnesstraveller.co, quoting your booking reference.
A £25 administration fee per booking applies where you ask us to make a change or cancellation, in addition to any charges under the hotel's terms. This fee does not apply where you have a statutory right to cancel without charge.
If you'd like to add extra treatments or experiences to your programme, please get in touch. We won't charge an administration fee for making these additions, although the provider's charges for any additional services will apply.